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How do I report a bug?

If you encounter a bug or something that doesn’t work as expected in OtterlyAI, you can report it directly from within the app. This helps our team quickly investigate and fix the issue.

🐞 Reporting a Bug Inside the App

Locate the Chat Icon
  • Look for the chat bubble icon in the bottom-right corner of the Otterly.AI interface.
Click the Icon
  • Our chat with the friendly otterbot will appear. Send it your bug report. Our team will review each conversation and will come back to you. 
Add a Screenshot (Optional but Recommended)
  • If you want to add a screenshot for a better understanding, please do so.
  • You can also manually upload a screenshot if needed.
Describe the Bug
  • Include details like:
  • What you were trying to do
  • What went wrong
  • Steps to reproduce the issue

Alternative Ways to Report Bugs

If you can’t access the chat icon, you can also contact us via email: support@otterly.ai