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AI search vs. LLM - what is the difference?

At OtterlyAI, we track AI search results the way your customers actually experience them:
through the web interfaces of tools like ChatGPT, Google AI Overviews, and Perplexity.

We deliberately avoid using APIs for one simple reason:
APIs don’t show what real users see.

Here’s why the web interface matters:

AI search engines personalize results based on:

  • 🌍 Location

  • 🧑‍💻 User behavior

  • 🕰️ Recency of content

  • 🔍 Search context

These personalized, up-to-date answers often don’t show up in API responses, which typically return:

  • Generic, unpersonalized answers

  • Outdated content (based on LLM training data)

  • Results that ignore web context

The OtterlyAI approach = Real-world visibility

By monitoring AI search results exactly as users see them, OtterlyAI helps you:

  1. Understand if your brand or content shows up in real conversations.

  2. Optimize based on what actual people are reading.

  3. Track changes in visibility the moment they happen.

This gives you a true picture of your brand’s performance in AI search — not just a sanitized API snapshot.